top of page

Privacy Policy

Privacy Policy: Mildenhall Driving School

​

Effective Date: April, 2026

At Mildenhall Driving School, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Information We Collect

​

As a franchisee of Bill Plant Driving School, we collect personal information necessary to provide driving tuition and manage your account. This includes:

  • Contact Details: Name, address, email address, and phone number.

  • Driving Records: Driving license number, theory test status, and progress logs.

  • Payment Information: Details of lesson payments (though we do not store full credit card details on our local systems).

  • Communication: Records of any correspondence via email, text, or social media.

  • ​

2. How We Use Your Data

​

We use your information to:

  • Schedule and manage your driving lessons.

  • Process payments and provide receipts.

  • Track your progress and book practical driving tests.

  • Ensure legal compliance (verifying your entitlement to drive).

  • ​

3. Our Relationship with Bill Plant Driving School

​

Because Mildenhall Driving School is a franchisee of Bill Plant Driving School, your data may be shared with the franchisor for the following purposes:

  • Booking Management: If you booked through the national call center or website.

  • Insurance & Safety: Ensuring all instructors and pupils are covered under corporate policies.

  • Quality Control: Maintaining the standards expected of the Bill Plant brand.

Note: Bill Plant Driving School Ltd has its own comprehensive privacy policy. We encourage you to review their policy regarding how they handle data at a corporate level.

​

4. Data Retention & Security

​

  • Security: We use encrypted digital storage and secure physical filing to prevent unauthorized access.

  • Retention: We keep your data only as long as necessary to provide our services or as required by UK tax and transport laws (typically 6 years for financial records).

5. Your Rights

​

Under UK law, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to fix inaccurate information.

  • Erasure: Request that we delete your data (subject to legal record-keeping requirements).

  • Withdraw Consent: Opt-out of any marketing communications at any time.

  • ​

6. Contact Us

​

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Mildenhall Driving School Lead Instructor: Jason Willis

Email: mildenhalldrivingschool@outlook.com

Location: Mildenhall, Suffolk

bottom of page